About us

The Brand

Hellenic Grocery is a brand dedicated to offer Greek Products of high quality and elegance to people who seek purity, uniqueness and great taste.

Hellenic Grocery Products have been designed and produced with exceptional care and aim at bringing the very best Greece has to offer to your table and your house.

Hellenic Grocery Products are available in artistically designed corners or showcases, giving a taste of traditional Greek Grocery Store, in selected retailers at delicatessen stores, airports, hotels and more.

GREECE AT ITS BEST!

Our Group

DSAM S.A. is a Group of companies created with passion by entrepreneurs with in-depth experience in the food service and retail industries. We aim at growing globally by offering amazing products and captivating experiences to our customers.

Our Brand,Hellenic Grocery, offer premium delicious food products that are available worldwide through delicatessen shops, ethnic food stores, Hellenic Duty Free shops and our e-shop.

Through our wholesale, franchise, joint venture agreements and direct operations we are reaching customers around the globe.
We invite you into a whole new world of mediterranean food and flavours of the Hellenic land.

Our Values

“Customers lead the way

We are happy only when our customers are happy, when they love our products and they come to our stores again and again.
Passion characterizes everything we do

We are passionate about our brands, our colleagues, our suppliers, our customers, our communities, all our stakeholders.
We are striving to be a great place to work

We strive to create work environments where our team members are motivated to perform to their highest potential.
Suppliers are key to sustainable growth

We build excellent relationships with our suppliers based on trust, honesty and integrity in order to consistently bring to our customers high quality tasteful products.”

ISO 22000: 2018 Certification

Quality & Safety

Food Quality and Safety Policy

The policy of DSAM CONSULTING S.A. is to respond to and be consistent with its customers’ requirements, transporting safe products that fully satisfy the requirements of modern consumers and statutes.
Therefore, the company is bound to and always aims at transporting products which:

conform to the standards, regulations and provisions that concern them
are suitable for their intended uses

The company’s operating guidelines is product safety and quality, provided to customers at every level. In order to achieve the above, all company activities are suitably designed and controlled.
The company’s Management therefore acknowledges the need to establish and implement a Food Safety Management System which enables identifying, assessing and controlling risks in order to ensure product Hygiene and Safety and which is fully consistent with the requirements of the ISO 22000:2018 international standard. At the same time, our company, with respect to the environmental footprint, uses packaging raw materials made from recycled paper and FSC (Forest Stewardship Counsil) materials, adhering to all requirements of European legislation.
In the context of this policy, the company monitors its customers’ needs and food market developments and remains consistent with legislation and regulations, so as to be able to offer products that ensure that customer requirements and expectations are met.
The goals which the company continuously and systematically endeavours to achieve include:

continually ensuring the safety of the products being sold
continually monitoring suppliers and sub-contractors to prevent deviations from specifications
continually improving the number of findings of internal and external inspections, aiming at bringing customer complaints down to zero
continuously improving customer satisfaction.

Management is committed to providing all the resources necessary for the application and effective operation of the Food Safety Management System, creating and establishing a culture throughout its staff and associates, reviewing the system, notifying staff of any changes and communicating it to all stakeholders.
It is the duty of all staff members to provide the company with all four pillars of this policy, namely